Altice/Optimum has a global estimated time of restoration for all Westchester County customers of Friday, August 14th. There is no need to contact them for a credit for loss of service because they said they will provide automatic credits to customers based on outages.
Statement from Verizon: Many network issues resulting from Tropical Storm Isaias are due to lack of commercial power. With power now nearly fully restored in the area, our Verizon teams are in the field getting a more accurate assessment of the damage and making necessary repairs. Residents are advised to report service issues to 800 Verizon (800-922-0204).
Please click here for information on filing a claim due to food or medicine spoilage.